Terms of service
TERMS OF SERVICE
Welcome to Naona Atelier! The terms “we”, “us” and “our” refer to Naona Atelier. Naona Atelier operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Naona Atelier is powered by Shopify, which enables us to provide these Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our [Privacy Policy](https://naonaatelier.com/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to device or settings.
We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be exactly as shown in our online store.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities of any products we offer.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Naona Atelier reserves the right to accept or decline your order at its discretion. Your order is not accepted until Naona Atelier confirms acceptance. Payment must be received and processed before your order is accepted.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we do not accept, make a change to, or cancel an order, we will attempt to notify you via the contact details provided at the time of order.
Your purchases are subject to return or exchange solely in accordance with our [Refund Policy](https://naonaatelier.com/pages/ruckgaberecht).
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and shown in your order confirmation email, unless otherwise stated. Posted prices do not include taxes, shipping, handling, customs, or import charges unless stated.
Prices in our online store may differ from prices in physical stores or other online or third-party stores. We may offer promotions on the Services governed by separate terms; if there is a conflict, the promotion terms prevail.
You agree to provide current, complete, and accurate information for all purchases. You agree to promptly update your account and payment details as needed for transactions.
You represent and warrant that (i) the credit card or payment information you provide is true, correct, and complete, (ii) you are authorized to use such payment method, (iii) charges incurred will be honored by your payment provider, and (iv) you will pay charges incurred at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, images, graphics, product reviews, video, and audio, and their arrangement, are owned by Naona Atelier, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material without our prior written consent. Except as expressly provided herein, nothing grants you a license or other rights under any intellectual property of Naona Atelier, Shopify, or third parties. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by Naona Atelier.
Naona Atelier’s names, logos, product and service names, designs, and slogans are trademarks of Naona Atelier or its affiliates or licensors. You must not use such trademarks without our prior written permission. Shopify’s name, logo, and trademarks are property of Shopify. All other names and trademarks are the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
You agree that we provide such tools “as is” and “as available” without warranties or endorsements. We are not liable for your use of optional third-party tools.
Use of optional tools is at your own risk and discretion. You should ensure you are familiar with and approve the terms of the relevant third-party providers.
New features or tools released in the future will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and links to websites provided by third parties. We are not responsible for the content or accuracy of any third-party materials or websites accessed at your own risk.
We are not liable for any harm or damages related to your access or purchase of products or services from third-party websites. Please review third-party policies and practices before engaging in any transaction. Complaints or questions regarding third-party products or services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Naona Atelier is powered by Shopify, enabling us to provide the Services to you. However, all sales and purchases are made directly with Naona Atelier. Shopify is not responsible for any sales between you and Naona Atelier, including any injury, damage, or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims relating to your purchases and transactions with Naona Atelier.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our [Privacy Policy](https://naonaatelier.com/policies/privacy-policy), and certain information may be subject to Shopify’s Privacy Policy.
Because our Services are hosted by Shopify, Shopify collects and processes personal information about your use of the Services. Information you submit may be shared with Shopify and third parties in other countries as necessary to provide services. See our [Privacy Policy](https://naonaatelier.com/policies/privacy-policy) for details.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or transmit any ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.
You represent that: (i) you own or have rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission; and (iii) your Feedback complies with these Terms.
We may monitor, edit, or remove Feedback that we determine in our sole discretion to be objectionable or in violation of these Terms.
You agree your Feedback will not violate any rights of third parties or contain unlawful, abusive, or obscene content, viruses, or malware. You are solely responsible for your Feedback and its accuracy.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct errors, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose or violate any laws, infringe upon intellectual property, harass or harm others, transmit false or misleading information, send unsolicited communications, or interfere with the Services.
You agree not to upload or transmit viruses, exploit any part of the Services, collect or track personal information of others, or interfere with security features. We reserve the right to suspend or terminate your account if you violate these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all amounts due up to the date of termination.
Certain sections, such as Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy, will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information on the Services is for general information purposes. We do not warrant the accuracy or completeness of this information. Any reliance is at your own risk. The Services and all products are provided 'as is' and 'as available' without warranties of any kind, express or implied.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent allowed by law, Naona Atelier, our partners, employees, and Shopify are not liable for any injury, loss, or damages of any kind arising from your use of the Services or any products, including but not limited to lost profits, lost revenue, or data loss, even if advised of their possibility.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Naona Atelier, Shopify, and affiliates from any losses, damages, liabilities, or claims arising out of your breach of these Terms, violation of law, or use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be enforceable to the fullest extent permitted, and the rest of the Terms remain valid.
## SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision shall not constitute a waiver. These Terms and any posted policies constitute the entire agreement between you and us, superseding any prior agreements.
SECTION 20 - ASSIGNMENT
You may not assign these Terms without our prior written consent. We may transfer or assign these Terms and our rights and obligations at any time.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws and jurisdiction where Naona Atelier is headquartered. You consent to venue and personal jurisdiction in such courts.
SECTION 22 - HEADINGS
Headings are included for convenience only and will not affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the latest version of these Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Material changes will be notified as required by law. Continued use of the Services after changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@naonaatelier.com.
**Naona Atelier**
info@naonaatelier.com
85072, Eichstätt
Registration number: pending
Value Added Tax Identification Number according to §27a German VAT Act: DE362332001
